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Terms & Conditions

Member’s Acknowledgement


The Member agrees that:

(i) He/she has read the terms and conditions herein, the Member’s Agreement Acknowledgement List, and Fiitboxx (Gym) and Foxx’s (Studio) Rules & Regulations and accepts them as a legal and binding contract;

(ii) He/she is of legal age and capacity and has voluntarily entered into this Agreement or has obtained the consent of a guardian to enter into this Agreement.


Age Restrictions


Children below 14 years of age will not be allowed to work out in any Fiitboxx (Gym) and Foxx’s (Studio) facilities unless supervised by a Personal Trainer of The Centre. This minimum age restriction does not apply to selected ‘Member-Child’ Programmes.


Non-transferability of Membership


The Member agrees that this Membership is not transferable.


4 Membership Suspension


Suspension of Membership is not allowed within the contractual period unless supported with valid reasons to be approved by Fiitboxx (Gym) and Foxx’s (Studio). In the event a Member does require a Membership suspension with a valid reason, he/she can submit a request through the Operations Department at The Gym, accompanied by supporting documentation for The Management’s review; suspension fees will apply. Suspension will take effect after ten (10) working days from the date when Fiitboxx (Gym) and Foxx’s (Studio) approve the suspension request. The membership period will be extended by the same number of months suspended. For Monthly Dues Membership, Members will continue to be liable for the full payment of the membership which is subject to auto-renewal on a month-to-month basis. Backdated suspension requests will not be entertained.


Collection and Use of Personal Information


By filling out this form with your personal data (“your Personal Information”), you consent to our collection of your Personal Information and further acknowledge and agree that Fiitboxx (Gym) and Foxx’s (Studio), its officers, employees, and agents may use your Personal Information to process your application and registration; to conduct market research and analysis; for direct marketing through voice calls, text messages, email, direct mail, and facsimile messages; to ascertain if you are eligible for discounts, privileges, or benefits or for other related purposes. We also intend to use your phone number, postal address, facsimile, and email address in direct marketing activities such as the promotion of our fitness services, transmission of our newsletters and e-newsletters, contract renewal and upgrades (including but not limited to renewal of your membership, Personal Training packages, and others), market updates, subscription updates, and other services or updates. You hereby provide your clear and unambiguous consent to us contacting you via voice calls, text messages, direct mail, email, or facsimile messages for the purposes of direct marketing of our products and/or services, as well as the products and/or services of our marketing partners from time to time. Disclosure of your Personal Information: Fiitboxx (Gym) and Foxx’s (Studio) is part of a group of companies and to carry out the functions described above, Fiitboxx (Gym) and Foxx’s (Studio), from time to time, discloses your Personal Information to our holding company, subsidiary companies, associated companies, and companies which are subsidiaries of our holding company. Fiitboxx (Gym) and Foxx’s (Studio) shall take reasonable precautions to preserve the integrity and prevent any corruption or loss, damage, or destruction of the Member’s personal data and information.




A. The Member will be in default if he/she breaches any of these Terms and Conditions herein or Fiitboxx (Gym) and Foxx’s (Studio)’s Rules and Regulations, as may be amended and applicable from time to time; or

B. If the Member fails to pay The Centre any Monthly Dues within fifteen (15) days after the scheduled Autopay date. If the Member is in default, his/her Membership privileges may be suspended, and the remaining balance of the Membership Dues under this Agreement may become immediately due and payable at Fiitboxx (Gym) and Foxx’s (Studio)’s option. Acceptance of any payment after default will not release the Member from any obligation under this Agreement to continue payment. Fiitboxx (Gym) and Foxx’s (Studio) reserves the right to charge a late payment penalty equivalent to an amount of S$15/- (inclusive of GST) for each delayed payment. Fiitboxx (Gym) and Foxx’s (Studio) may take appropriate actions to recover any outstanding payments, and the Member shall indemnify The Centre for any costs incurred by or associated with such legal actions on a solicitor and client basis.


Physical Condition and Risk of Injury


A. The Member fully understands that he/she is engaging in physical exercise, training, and instructions by Fiitboxx (Gym) and Foxx’s (Studio) personnel, which may cause injury or a risk of abnormal body changes to him/her. He/she hereby agrees that he/she is a voluntary participant in physical exercise, the use of Fiitboxx (Gym) and Foxx’s (Studio) facilities, training, and instructions by Fiitboxx (Gym) and Foxx’s (Studio) personnel and that he/she is assuming all risks of injury or abnormal body changes on account of these activities. It is further agreed that Fiitboxx (Gym) and Foxx’s (Studio) will not perform and is not required to perform any evaluation of the Member’s physical condition, which might result in the identification of risk factors contradicting and/or prohibiting physical exercise prior to his/her starting or continuing an exercise activity.

B. The Member hereby warrants, represents, and agrees that he/she has no physical disability, impairment, or ailment preventing him/her from engaging in any exercise activity, or that will be detrimental to his/her health, safety, comfort, or physical condition, or that of others. The Member further undertakes that he/she will consult his/her physician before undertaking an exercise program.

C. Fiitboxx (Gym) and Foxx’s (Studio) shall not be liable or responsible for any injury or abnormal body changes caused as a result of the use of Fiitboxx (Gym) and Foxx’s (Studio) facilities, training, and instructions by The Centre's personnel.


8 Waiver


A. Save for willful misconduct or gross negligence by Fiitboxx (Gym) and Foxx’s (Studio), the Member hereby waives any and all claims or rights of whatsoever nature he/she might otherwise have against The Centre.

B. The Member has carefully read this clause and fully understands this as a release of any and all future claims of whatsoever nature against Fiitboxx (Gym) and Foxx’s (Studio) including but not limited to injury or risk of injury or a risk of abnormal body changes resulting from activities while utilizing Fiitboxx (Gym) and Foxx’s (Studio) facilities and/or classes in Fiitboxx (Gym) and Foxx’s (Studio), save for willful misconduct or gross negligence by The Centre.


9 Rules & Regulations


The Member will be bound by all Fiitboxx (Gym) and Foxx’s (Studio) Rules & Regulations as may be amended and applicable from time to time, a copy of which is available upon request.


10 Fiitboxx (Gym) and Foxx’s (Studio)’s Premises


A. In the event of any private-organized fitness training, Fiitboxx (Gym) and Foxx’s (Studio) reserve the right to deny access and/or usage of selected facilities and is not liable for any compensation for loss of use resulting from such temporary closures.

B. Fiitboxx (Gym) and Foxx’s (Studio), also known as Centres, reserves the right to open new Centres, relocate Centres, close any Centres, and/or close any of The Centre's facilities or any part thereof by giving not less than seven (7) days' notice to the Members at the affected Centre. The Member agrees to use the nearest or any alternative Centre and shall not be entitled to terminate the Membership or claim a refund (pro-rated or otherwise). In particular and without prejudice to the generality of the foregoing, in the event of any redevelopment, relocation, or acquisition of any Centres by the Landlord of The Centre or the relevant authorities, the Member agrees to use the nearest or any alternative Centre and shall not be entitled to terminate the Membership or claim a refund (pro-rated or otherwise) by reason of such redevelopment, relocation, or acquisition.


11 Personal Training (PT) Terms & Conditions


A. The Member acknowledges that he/she is self-declared fit to train with a personal trainer and will consult his/her physician before undertaking any PT sessions if necessary.

B. PT packages are non-transferable and non-refundable once purchased.

C. No extension of PT package expiry dates will be allowed unless a valid reason is presented to and approved by Management.

D. In the event that a trainer leaves the company, Fiitboxx (Gym) and Foxx’s (Studio) reserves the right to reassign another trainer to the PT client. Refunds will not be provided on the grounds that the trainer has left the company.

E. All personal training sessions must be conducted in our Fiitboxx Gym or Foxx Studio. Any sessions conducted outside our facilities will not be considered as part of our personal training package.

F. All purchases/payments for our PT packages should be done through our Fiitboxx mobile application. Any cash payments made directly to the trainer are not allowed and will not be considered as part of a package sold by us. We are not responsible for any such transactions.

G. All PT sessions must be booked via the client’s mobile phone on our Fiitboxx App. If not booked through the app, the session will not count as a valid session.


12 Entire Agreement & Governing Law


This Agreement and the Member's Agreement Acknowledgement List ("the Agreements") constitute the entire and exclusive agreement between the parties. Any promises, representations, understanding, and/or agreements pertaining directly or indirectly to the Agreements, which are not printed herein do not bind The Centre in any way and/or are hereby waived. The Member further confirms that there are no other terms discussed or agreed with him/her, verbally or otherwise, and/or any representation made by any of The Centre’s agents, employees, and/or representatives other than those contained in the printed Agreement. If any particular provision of the Agreements is invalid, the same shall not affect the other provisions hereof. The Centre may assign the benefit of the Agreements to any person, firm, or company at any time without prior notice to the Member. The Agreements are governed by the laws of Singapore.


13 Ownership


Fiitboxx (the Gym) is owned by Hashboxx Pte Ltd and Foxx (the Studio) is owned by Neuboxx Pte Ltd.

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